August 9, 2015 – So we know you don’t want to face a list of IT support costs, although at times it might feel like there’s no escaping them. We’ve got good news! We’ve outlined the top IT support costs we see company executives facing daily, and identified a solution for each of them. Better yet, we’re letting you in on the secret.
Top IT Cost #1
Problem: It’s been 3-4 years since you replaced your desktop computers, and your fleet is aging, but you’re worried about dealing with a huge replacement cost.
Solution: The less expensive route is to put in a desktop infrastructure that supports VDI and replace those PC’s with either a thin or zero client – or convert those aging PC’s into thin clients and use them until they break. Both of these strategies help you to remove the overhead of managing a typical PC!
Top IT Cost #2
Problem: Your three-tiered legacy infrastructure is outdated, silo-ed, and slow. Replacing all three elements (server, storage, and network) sounds daunting and very expensive.
Solution: Look at upgrading to a hyperconverged infrastructure (such as Nutanix), which replaces legacy three-tiered infrastructure. A hyperconverged infrastructure is more efficient and requires less effort to manage for your staff, saving you money twice – a win-win! One team can easily manage and support the entire stack that was previously administered by three separate server, network and storage teams. A hyperconverged infrastructure also virtualizes the network layer and eliminates the single network throughput bottleneck, giving you better performance, as well as natively introducing data redundancy, which keeps your data safe. An added bonus (as though that’s not enough): a hyperconverged infrastructure gives you elasticity and scalability.
Top IT Cost #3
Problem: You want/need to hire more people because you have additional technology projects but your budget is either maxed out or can’t be allocated to new hires.
Solution: Take a closer look at your devices and IT processes. An audit will show you where your current team is doing redundant work or where you can optimize hardware and software to increase the efficiency and productivity of your current team, making room in your tight IT budget. As an added bonus: if you’ve moved to a hyperconverged infrastructure (cost #2) that supports Virtual Desktops, you will save money and resources that will allow you to redeploy your team to more strategic technology objectives.
At Coretek, we’ve worked with healthcare clients, such as Promise Healthcare in Florida and Torrance Memorial in California, who have been able to address all three of these costssuccessfully – in large part due to the fact that they moved to an improved virtual clinical workstation, or VDI.
Here’s how: By replacing their endpoints with lower cost devices that require virtually no IT support, they’ve been able to free up IT resources to take on additional projects. Even better – the VDI can be supported by hyperconverged hardware in a data center that takes up 25% of the original space, power, and cooling requirements of traditional hardware. Which means these two clients are staying on budget, employees are more productive, and technology is working for them instead of against them. We’d happily trade in our IT costs for those three things, wouldn’t you?