THE END OF YOUR END USER COMPLAINTS

December 18, 2015 – Why should CIOs adopt a virtual desktop environment?

There are so many reasons that any resistance seems futile, to be perfectly honest. The benefits, in short, include such things like a reduction of operational costs, more stability and security, mobility enablement and time savings, increased efficiency and productivity, happier end users and more satisfied customers. Or, in other words, improvements across the board (both for the business and IT).

We’re now unmasking some of the challenges outlined in our previous article, 10 Real Life End-User Desktop Complaints, and showing how easily cloud-based solutions (private or public) – like a centralized virtual desktop environment – can resolve these end-user complaints. CIOs, take notes!

“I have terrible, unreliable and limited access when I’m away from my desk.”

Without the virtual desktop infrastructure, employees are commonly only given limited remote access to IT applications on their corporate device (i.e. unsecured email on a tablet or smartphone), essentially making it more difficult to get work done outside of the office.

Centralized Cloud-based solutions, like a virtual desktop environment, provides full access to all capabilities regardless of device or location, in exactly the same way they would appear in the office, maximizing productivity.

“I hate how slow my login is.”

On a normal PC, an employee has to go through a series of setup logon scripts and policies that can take anywhere from 1.5 – 4 minutes to complete (these tend to evolve and grow over time). Because of this time lag, most people start their PC, go get coffee, use the restroom, and tend to lose even more than just the startup time of signing into their computer.

On the other hand, the typical connection time for a virtual desktop is as little as 20-25 seconds. This is because logon scripts and policies are cleaned up while implementing the centralized virtual desktop, run on a high-performance server, and what is serial on a PC can be done in parallel in the virtual desktop environment.

 “PC desktop is basically uncool, ancient technology.”

Companies are judged by how progressive they are with technology, both by clients and new talent recruits. Moving to a cloud solution provides better agility and allows BYOD (bring your own device), showing that you are moving strategically towards more innovative technology.

This innovative technology, like a virtual desktop environment, can also reduce costs by allowing more employees will use their own personal devices. We saw it with Smartphones (corporate owned Blackberries are all but gone), and is now being seen with laptops and tablets.

“I never know if I should store stuff to my hard-drive or to our network.”

We’ve all gone through the panic of trying to figure out what confidential data was on a lost laptop’s local drive. In a virtual desktop environment, employees don’t have local drives, but have what acts like a c-drive (aka where they want to save information). So, the end user is satisfied, and the data will never be lost or in the wrong hands. All data can be backed up, de-duplicated, scanned for viruses, encrypted and maintained by datacenter staff (such as Coretek).

“It seems like the hard-drive gets filled up really quickly and works really slowly.”

In a virtual environment, there are back-end processes to make sure data is defragged, de-duplicated and scanned to keep viruses out. Where storage on a local device is limited (and usually not backed up), storage in the cloud is for all practical purposes unlimited, and consistently backed up. This, in turn, makes employee devices much easier to use and more cost efficient to support.

“I hate upgrading anything because I’m used to what I have and never know what will happen to my computer with an upgrade.”

In a virtual desktop environment, the end user doesn’t have to perform their own upgrades. The people managing the virtual desktop environment, such as Coretek, are running, testing, and maintaining all upgrades that effect the end user’s device for them (and for you!). From the user’s perspective, “It Just Always WORKS,” allowing them to do their job and not be reliant on a technician to keep their day running smoothly.

The benefits of transitioning to a virtual desktop environment are many – for both your company and your end users. Work can now be done in a more fluid, secure and up-to-date environment. If you’re still not sure about transitioning to a virtual desktop environment, or you don’t know where to start, you can always rely on a company like Coretek to assist you through each step of your move to the cloud.

2017-07-27T00:00:59+00:00 December 18th, 2015|News|

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