Win10 – How to Turn a Windows 10 Migration from a Sunk Cost to a Positive ROI Business Enabler

2019-02-20T12:42:31+00:00January 17th, 2019|Citrix, Cloud, Microsoft, Microsoft Infrastructure, Uncategorized, Virtual Desktop Enhancement Suite|

Full Article – Part 1: VDI – How to Turn a Windows 10 Migration from a sunk cost to a positive ROI Business Enabler

CLICK HERE FOR RECORDING OF PART 1 WEBINAR

Windows 7 migrations were ugly.  Many organizations are still recovering from the experience which is leading to an overall procrastination to move to Windows 10.  Who wants to repeat that experience?  The cost overruns.  The time overruns.  The complexity of matching machine to user to application set.  The applications that we finally got to work and are full of legacy data that we still can’t retire.  Can we just poke ourselves in the eye instead?

In addition, we still have so many IT issues that we can’t seem to get ahead of:

  • Half-baked DR strategies that we can’t find the money to complete
  • User experiences that lack in mobility
  • Data Center overload and CAPEX expenditures, and yet still lacking in capacity
  • Security perimeters that are a moving target that leave us vulnerable and exposed
  • An IT staff that only has time for run and maintain efforts which leaves the organization vulnerable to a lack of strategic vision and growth

With these issues still plaguing us since WIN7, it’s no wonder WIN10 looks like the IT project that will put the final nail in the coffin of our IT careers.

But what if we looked at WIN10 differently than WIN7?  Are there better strategies to take advantage of when moving to WIN10?  The answer is yes!  And you will be surprised to know it’s nothing new, but it is better: VDI.

For the purists out there, let’s first clarify that when referring to VDI in this article, we are not referring to the purest form of Virtual Desktop Infrastructure, which is persistent desktops in your data center.  Rather, throughout this article we refer to VDI loosely as any remote virtual desktop; whether it is a shared, hosted, remote, or presented – pick your flavor desktop from your data center, a hybrid data center or the Cloud.  In other words, any sort of desktop, including presented applications, that is NOT your own personal desktop tied to a physical device.

Deterrents to VDI

We’ve been helping organizations justify their move to VDI since 2005 – successfully.  There are zero customers who – after having deployed VDI – ripped it out because they determined that they did not achieve the benefits they hoped for; including better security, higher resiliency, enhanced user experience, lower overhead, better IT management and eventually, a cost payback.  The keyword in the last part is “eventually”.  That’s assuming you did VDI right.  We’ve seen botched deployments of VDI, but we haven’t seen an environment we can’t optimize (a.k.a. fix).

There is no doubt that the deterrent to VDI is the upfront cost.  But there are also upfront costs moving to WIN10.  We’ve done the math and can tell you that the cost of staying on physical endpoints and moving to WIN10 is far more costly – both up front and within 5 years – than moving to VDI as a strategy to migrate to WIN10.

Benefits of VDI

If you are considering VDI, it is usually because you hope to achieve these key benefits, which can also be seen as key success metrics:

  • Enhanced User experience
    • There are 2 key aspects: First, the VDI user experience must be the same as or better than the experience of the physical desktop.  Second, does the user have the autonomy to work anywhere on any device with the same access to data?
  • Security
    • VDI will inherently improve your security posture by removing sensitive data from endpoints.
  • IT Management overhead
    • The biggest soft-cost savings of VDI is the lessened need for IT resources to manage physical endpoints. It is true that different skill sets are required, but the architecture of VDI means that it takes overall less people to manage more than a traditional environment.
  • OPEX vs CAPEX
    • It’s true that the IT world is experiencing a 3.5% increase in OPEX spending over CAPEX. There are many financial reasons for this, but perhaps the most compelling reason we see it is because predicting the future is so unpredictable.  By consuming IT services as needed, the business stays agile; and OPEX spending can stay in sync with the business, as opposed to big upfront expenditures for guesstimates that could change.
  • Resiliency
    • VDI – when architected correctly – will inherently provide Disaster Recovery resiliency. In addition, with cloud and hybrid cloud strategies deployed, you gain bursting and elasticity benefits that you just can’t get from a traditional data center/physical endpoint strategy.  A VDI desktop experience also means less downtime than a physical endpoint.  According to the most recent IDC reports, a VDI desktop will experience 1.7 hours of downtime a year, compared to 17 hours of downtime for a physical endpoint.

Exploring your options

You don’t have a choice – you must get to WIN10 by January 14, 2020.  Don’t do the status quo of how you did WIN7; take advantage of the opportunity to do it better.  Let’s lay out the options:

  • Option 1: Status quo – WIN7 to WIN10 on physical device to the same physical device.
  • Option 2: Leverage VDI to migrate to WIN10 from current WIN7 physical devices to the same physical devices via a conversion process such as Igel – OR – onto new thin devices or BYOD.

Both options have the same aspect of assessing the applications for compatibility.  For this article, we will only be discussing the VDI and endpoint strategy.  In future articles, we will discuss the applications.

The pros and cons of these two approaches to get to WIN10 can be summarized as such:

Option 1:  Status quo – WIN7 to WIN10 on physical device to the same physical device.

The cost options vary depending on if you are doing an in-place upgrade versus “wipe and load” to the current devices.  With this option, there will have to be an assessment of the current devices for their ability to support WIN10.  If you choose to stay with physical devices there may be a contingency of endpoints that will have to be replaced.  Many organizations have a 3-to-5-year device replacement lifecycle, which could happen organically during this migration process.

An additional point of consideration is the compatibility of the current physical device.

Of the options being discussed in this article, this is the most costly option – both upfront and over 5 years – regardless of device replacement or not.  And the benefits are the least desirable.  This is the status quo option that does not offer any leverageable changes in the way you do business that would give you a competitive advantage.  IT Management overhead stays the same, as does user autonomy, security, and resiliency.

Option 2:  Leverage VDI to migrate to WIN10 from current WIN7 physical devices to the same physical devices via a conversion process such as IGEL– OR – onto new thin devices or BYOD.

The upfront costs between this option and the first status quo option are surprisingly close.  However, when comparing the 5-year TCO, this option is the clear winner; by about a 40% advantage.  In addition, the key success metrics of VDI make this a far-superior path that will pivot your organization onto a new and better path filled with competitive advantages.

To VDI or not to VDI – that is the question for your WIN10 Migration.

The takeaway is that you have options.  You can stay the course with a traditional upgrade path, or you can explore VDI as a viable path.  Please join us for a webinar on Thursday, January 31 at 2:00 pm EDT, 1:00 pm CDT, or 11:00 am PDT where we will take a deep-dive in the into the TCO and ROI of VDI and work through real-world scenarios compared to industry published standards.

This is the first part of a 4-part series around various aspects of VDI.

THURSDAY
JANUARY 31, 2019
2:00 PM EDT
REGISTER HERE FOR PART 1

Coretek Services recognized as Microsoft Azure Expert Managed Service Provider

2018-07-25T12:33:46+00:00July 12th, 2018|Azure, blog, Cloud, Microsoft, Microsoft Infrastructure, Micrsoft Cloud Solution Provider, News|

New program gives clients confidence that they are selecting a highly qualified Microsoft Azure expert with proven results.

July 13, 2018–Farmington Hills, MI– Coretek Services (Coretek), an industry-leading IT professional services and consulting firm, announced today that the company has been named one of only thirty-three Microsoft Azure Expert MSPs.

“In this fast-moving technology environment, it is essential to find experienced partners in the disciplines you need,” said Ron Lisch, Coretek’s President and Chief Executive Officer. “The Microsoft Azure Expert MSP program lets clients and prospects know that Coretek has demonstrated to Microsoft the skills and capabilities to deliver upon our promises.”

Technology focus

As an IT consulting company, systems integrator and “born in the cloud” managed services provider, Coretek delivers high value, innovative solutions to solve our customers toughest challenges when their jobs are on the line.

Ray Jaksic, Coretek Chief Technology Officer, said, “Coretek has made the decision early on to invest in our cloud delivery capability. We assessed the different cloud platforms and made the decision to go all-in with Microsoft Azure. The ever-growing set of services allows us to identify new ways to solve our client’s challenges.”

Provider excellence

As customers move to the public cloud with increasing pace, they need partners with a deep level of cloud expertise and experience to guide them. Inclusion in the Microsoft Azure Expert MSP program is awarded to partners that meet a stringent set of requirements, including verified proof of excellence in customer delivery and technical expertise, and the successful completion of an independent audit of their managed services, people, processes, and technologies. Only the most high-fidelity cloud managed service providers are awarded the Azure Expert MSP badge, intended to give customers confidence when selecting a partner to help them meet their digital transformation goals.

Gavriella Schuster, Microsoft

“We are excited to see companies like Coretek demonstrate a high level of expertise with Microsoft Azure,” said Gavriella Schuster, corporate vice president, One Commercial Partner, Microsoft Corp. “The Azure Expert MSP program recognizes some of our top partners.”

Information technology adoption is only as good as it is perceived through the eyes and the hands of the end user. That is why in this mobile-first, cloud-first world, Coretek is obsessed with end users’ experience. The company has seen its clients achieve solid return on investment on their use cases in industries such as healthcare, manufacturing, and financial services.

About Coretek Services

Coretek Services is an industry-leading Systems Integration and IT Consulting firm that delivers high value and innovative solutions.  Coretek works with clients to custom-design an IT architecture based on each clients’ unique requirements.  The solution encompasses server and desktop virtualization, optimization of a virtual desktop environment, cloud desktop, mobile device management, and infrastructure consulting and project management.  Coretek’s goal is to help clients achieve Project Success. No Exceptions! For more information, visit www.coretek.com.

Contact

Coretek Services
Paula Gwyn, 248-684-9400 X211
Chief Marketing Officer
paula.gwyn@coretek.com

Coretek Services recognized as Microsoft Azure Expert Managed Service Provider

Which Azure Plan is Right for You?

2017-07-27T00:47:04+00:00July 27th, 2017|Azure, blog, Cloud, Microsoft, Microsoft Infrastructure, Micrsoft Cloud Solution Provider, Office 365|

As you start to explore the world of Microsoft Azure Cloud Services, you will start to see there are many options.  Let’s discuss the three types of Microsoft programs for you to purchase.

#1 – Pay-As-You-Go Subscriptions

Pay-As-You-Go subscriptions are simple to use and simple to set up.  There are no minimum purchases or commitments.  You pay for your consumption by credit-card on a monthly basis and you can cancel anytime.  This use-case is primarily for infrastructure environments that are setup for a temporary purpose.  It’s important to understand that organizations using this model pay full list price for consumption and do not have direct support from Microsoft.

#2 – Microsoft Enterprise Agreement (EA)

Microsoft Enterprise Agreements are commitment based Microsoft Volume Licensing agreements with a contractual term of 3 years.  Enterprise Agreement customers can add Azure to their EA by making an upfront monetary commitment for Azure services.  That commitment is consumed throughout the year by using a combination of the wide variety of Microsoft cloud services including Azure and Office 365.  This is paid annually in advance with a true up on a quarterly basis for overages.  Any unused licenses are still charged based on the commitment.  If you are a very large enterprise, the greatest advantage of an EA is having a direct relationship with a Microsoft sales team.  Also, EAs offer discounts based on your financial commitment.  And while there are many pros to the EA approach, understanding and controlling the cost of consumption can be a challenge for customers within EAs.  Personally, I recently took over the management of our EA and can attest that this can be very complicated.

#3 – Cloud Solution Provider (CSP)

When using Microsoft Cloud Services through the Cloud Solution Provider (CSP) program, you work directly with a partner to design and implement a cloud solution that meets your unique needs.  Cloud Solution Providers, support all Microsoft Cloud Services (i.e., Azure, Office 365, Enterprise Mobility Suite and Dynamics CRM Online) through a single platform.  CSP is similar to the Pay-As-You-Go subscription in that there are no minimum purchases or commitments.  Your consumption is invoiced monthly based on actual consumption (either via invoiced PO or credit card, your choice), and you can cancel at anytime.  This will significantly simplify your Azure and Office 365 billing process!  CSP offers many advantages over Pay-As-You-Go Subscriptions and Enterprise Agreements, and in most cases can be a more cost effective solution.

As a CSP, Coretek helps customers optimize their consumption cost by working with our customers to ensure they have the right Azure server types assigned to their workloads.  We also work with customers to shut down services when they are minimally used after business hours.  As part of Coretek’s Managed Support, our team provides proactive maintenance to ensure your infrastructure is running in an optimal manor including monitoring and patching of your servers.  Coretek’s Azure Management Suite (AMS) Portal enables business users to understand where the cost of their consumption is being utilized.  The AMS portal can display real time consumption cost based on department and projects.  It also enables business users to understand what Microsoft licenses are being utilized and who they are assigned to in a simple graphical format.

Coretek Services – Improving End User Experience and IT Efficiency.

Microsoft Azure – Global. Trusted. Hybrid.  This is cloud on your terms.