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3 EASY STEPS TO IMMEDIATELY REDUCE YOUR IT COSTS

2017-07-27T00:00:59+00:00 August 7th, 2015|News|

August 7, 2015 – We often assume that rising IT costs are inevitable = like growing older, but without the birthday cake. But in the IT world, as time has progressed, we’ve actually benefited from improved, more efficient, and more cost-effective technology. And with the increasing innovations of IT infrastructure, there have also been cost saving advancements, as well. Meaning, your IT costs don’t have to tick upwards. And if they have, you can stop that trend right now.

Here are three easy steps you can take to immediately reduce your IT costs:

Step 1: Audit your software.

So many companies overprovision and pay for software licenses they’re not using. If this is you, these unnecessary costs will hit you every single year. You can avoid this overspending by implementing a few simple measures: Assess your actual usage levels. Stop giving technology to people who don’t need it. (Does every employee require the Office Suite? Probably not.) Layer in licensing only where necessary, based on actual application. You can perform this audit in only a week or two. The payoff? Our clients have been able to shrink their software spend by 30% simply by auditing their licenses.

Step 2: Train your technicians on their specific technological responsibility.

If you have a staff that isn’t trained properly, you’re likely asking them to take on different toolsets that they’re unfamiliar with. Which means that routine maintenance and support is either being done incorrectly or eating up an exorbitant amount of time. You’re technicians aren’t using best practices and instead create work-around processes. That’s like having a bunch of slow and invisible leaks. A well-trained and certified staff of technicians, however, can improve productivity, efficiency, and dollars saved.

Step 3: Assign focused Project Managers.

Managers often assume that their staff can multitask all day long and do everything well. This isn’t true. At Coretek, we often see companies try to cut corners by assigning the Project Manager role to a technician or architect, instead of a dedicated, objective Project Manager (PM). Technicians, at heart and through their training, get caught up in the minutiae of details, and don’t often function well as an effective PM. Thusly,by trying to do more with less you end up doing less with less, instead. This translates to lost hours, days, or weeks on the project. In sharp contrast, if you assign a dedicated Project Manager, the project will stay on track, on budget, on time, and your PM will know how to intelligently allocate additional resources as needed. So keep your tech people in the tech world, and assign a true PM to proactively and objectively manage projects.

There you have it: three steps you can take today to reduce your IT spending. Our healthcare clients who have done one, two, or all three of these steps have been able to significantly shift their IT spending downwards, while actually improving productivity and utilizing better technology.  That’s what we like to call having your cake and eating it, too!

CORETEK SERVICES RECOGNIZED AS ONE OF THE METROPOLITAN DETROIT’S 2015 101 BEST AND BRIGHTEST COMPANIES TO WORK FOR

2017-07-27T00:00:59+00:00 August 6th, 2015|News|

Farmington Hills, MI – August 6, 2015 – Coretek Services, a nationally recognized IT consulting and system integrator, announced it has been honored as a  Metropolitan Detroit’s 2015 101 Best and Brightest Companies to Work For Winner by the National Association for Business Resources (NABR). Coretek Services has won this award for seven consecutive years, 2009-2015.

“To be recognized for this commitment for seven years in a row is a great honor and a true testament to the hard work and dedication our employees have put forth over the years,” said President and CEO Ron Lisch. “Our definition of great people are those who continue to live our mission. We will work hard to continue to provide a culture where great people want to work with other great people to do great work, which truly is the key to our success.”

The Best and Brightest Companies to Work For competition identifies and honors organizations that display a commitment to excellence in their human resource practices and employee enrichment. Organizations are assessed based on categories such as communication, work-life balance, employee education, diversity, recognition, retention and more.

About Coretek Services
Coretek Services is a Systems Integration and IT Consulting Company that delivers high value and innovative solutions.  Coretek works with your team to custom-design an IT architecture based on each clients’ unique requirements; the solution encompasses server and desktop virtualization, optimization of a virtual desktop environment, cloud desktop, mobile device management, infrastructure consulting and project management.  Our goal is to help our clients achieve Project Success.  No exceptions.

MICROSOFT LICENSING FEES: THE ELEPHANT IN THE ROOM

2017-07-27T00:01:00+00:00 July 7th, 2015|News|

July 7, 2015 – A surprise cost is never a good one. Ever. Not on a grocery receipt, or a home repair, or in your IT support costs – especially when it has the potential to really blow your budget. So, what is the most common surprise cost that we see when it comes to IT support? Here are a few hints: You’re probably paying for it right now. CIO’s and VP’s of IT report it across the healthcare industry. It’s truly the elephant in the room – if the elephant was made of dollar signs.

That elephant is Microsoft licensing fees.

IT leaders and managers often tell us versions of the same story: It’s the end of the year, time for the annual true-up on the Microsoft bill. As you review the bill, you see that licensing costs have changed dramatically from the prior year, or the fees are so convoluted that you can’t keep track of them. You thought you were in compliance but you’re not. It’s unpredictable and you never saw it coming: a huge bill.

We’ve also seen clients face bills in the hundreds of thousands of dollars at the end of the year for licenses that aren’t being utilized. This piece is absolutely controllable – and for that reason, tragic.

So how do you avoid this? The answer is simpler than you think.

Here are two potential solutions that will allow you to avoid this Microsoft cost crisis:

1. Move to Office 365.  Microsoft’s cloud-based solution is much more flexible than their traditional software licensing. You can adjust plans as needed and you’re only paying for licenses that are being used. This helps with cost containment and predictability – no more ghastly true up bills. Not only that, but you can add encryption and secure your PHI, which makes Office 365 a perfect fit for healthcare facilities.

2. Use AppSense to track your licenses. This allows you to assign and monitor software usage so you only pay for licenses that are being used, which means no more over-provisioning licenses and not knowing whether you made the right estimate. And most importantly – no more totally avoidable bills.

We have helped clients utilize both of these solutions – and no matter the size of the company or your budget, we do an upfront cost analysis to make sure you will actually save money.

Don’t get caught in a cost crisis with Microsoft licensing fees – because now you don’t have to.

FINANCIAL JENGA: HOW TO GET IT COSTS UNDER CONTROL DURING TIMES OF GROWTH

2017-07-27T00:01:00+00:00 July 1st, 2015|News|

July 1, 2015 – As the IT leader of your business, you’re intimate with the details of IT expenditures, and your budget matches accordingly (in our perfect world, right?). While a built in buffer for managing growth is ideal, it’s much more common for companies to cut their IT expenditures very close. There’s near constant pressure to only spend what’s required, allowing those desired “growth buffer” funds to be invested in other places. Financially speaking, all companies function like a meticulous game of Jenga – take this block from here to prop up another block over there. While your CFO is managing the “blocks”, it’s IT’s job to keep the whole tower from falling over. Especially when you’re building the tower even higher.

So what are all the “blocks” that you, as the IT leader, are responsible for during times of business growth? While it may seem straightforward to the rest of the C-Suite – a line item to address – the costs for IT can be layered and interconnected.

Onboarding a New User:

If you include all the soft costs (see “Other” below), adding just one new employee can cost as much as $3500. This includes the purchase of a new computer system, imaging, and the setup of both physical and virtual work space.

Hardware & Software Investments:

When you tally up a new computer system, printer, phone system, new wiring (especially expensive in a brand new facility), back end storage servers, new software applications, permissions, support fees, etc., plus the actual physical work space (not an IT cost, but IT needs somewhere to get set up), the cost for hardware and software investments quickly add up.

Expanding Capacity:

Capacity upgrades are not bought in small increments. So, even if you’re only onboarding a handful of new users, you’re required to buy SAN space in bulk – 100 new users at a time – costing as much as $250,000. Additional network capacity is purchased on a monthly basis and can cost as much as an additional $3000, per location. If you’re expanding multiple locations, you’re looking at many thousands of dollars added to your monthly budget.

Other: (AKA the soft costs that don’t find their way onto a line item)

  • Productivity delays for the IT department and slow time to start for new employees, because without built in growth preparation, all of the above expansions takes time
  • Backup costs as you add new employees
  • Training costs to familiarize new employees with your IT applications
  • Support costs – especially the newbies who still have to learn the IT ropes and need a little more hand holding
  • And hidden costs – such as a missed licensing requirement that could get turned into the The Software Alliance (BSA piracy association) by a disgruntled employee (or former employee) exposing your organization to major fines

Managing growth doesn’t have to be such a drain – to your budget, your operational ease, or your strategic input towards these same growth objectives. Developing a roadmap to Cloud technology (whether it’s a Private Cloud, Public Cloud or Hybrid Cloud) allows for an almost infinitely expandable environment, with built-in megastores of infrastructure to handle all your growth needs on an as-needed basis. And instead of 10 days to start, you’re look at more like 24 hours to get a new employee up and running. Everything is already built in.

Jenga: it’s great played over a couple beers with good friends. It’s fun when a tumbling pile of blocks is funny, instead of terrifying. As the IT leader of your company, you’re responsible for keeping the proverbial “lights on”, which means that when you’re company is growing, you’re expected to make sure that growth can occur, smoothly and without delay. Moving to the cloud can provide built-in support beams to your own Jenga tower. Build it up as high as you want. The sky’s the limit.

INEFFICIENT IT: CAUSING PATIENTS AND REVENUE TO WALK OUT THE DOOR

2017-07-27T00:01:00+00:00 July 1st, 2015|News|

July 1, 2015 – Imagine this: it’s a patient’s first visit to your hospital or clinic. They’re greeted by name at the front desk, and the nurse shows them to an exam room within five minutes of their arrival. The nurse walks in the room, is instantly presented with the all relevant health data on her tablet, smiles warmly as she looks up and starts asking a few questions. There aren’t any errant beeps, noises or clicks to navigate to a health record. Right on cue, the doctor comes into the room with her device and the scenario is the same: she is focused on the patient, and spends just a few seconds to access the patient’s record. No repetitive processes, delays, or evident frustration. The patient feels cared for and connected.

Does this ideal experience describe your clinicians and patients?

If not, then chances are, your IT systems are making the above scenario complicated or impossible. And this can cause a cascading effect on both your patient care and your revenue. Here are the real costs, for you and your patients, of inefficient IT infrastructure. Fix these, and you’ll be more profitable and productive.

COST #1: FEWER PATIENTS MEANS LESS REVENUE

Delays in long application connect times, slow desktop log-ins and repetitive processes – all of these increase the amount of time that your clinicians spend per patient and decrease the number of patients seen in a given day. Which has a direct impact on your revenue. It’s as simple as it gets: Fewer patients = less revenue.

COST #2: LOST PATIENTS, LOST REVENUE

Let’s say our patient above has the opposite experience: he sits in the waiting room for 30 minutes, waits another 20 in the exam room for the nurse to show up, and waits even longer while she clicks through the EMR to find information that has already been asked and answered. The patient is frustrated and he hasn’t even seen the doctor yet. So on the way home, he looks up another doctor with the hope that someone else will be faster and more efficient and won’t make him late for work. Instead of visiting your doctor twice a year for the next ten years, he is going somewhere else. You lose that patient, and the revenue, forever. You’ve also lost his good reference, and hopefully haven’t gained a bad one. Poor community perception can cause you to lose patients you’ve never even seen.

COST #3: TECH SUPPORT COSTS

The last place you want your clinicians to spend their time is on the phone with tech support. This probably seems inevitable if you are supporting physical Windows endpoints because they require an actual person to intervene when there is an issue. That’s a lot of time spent on the phone or waiting for help when your clinicians could and should be seeing patients. And if you have an in-house Helpdesk, you’re paying twice for a poor end user experience: in the human costs to staff the support desk, and the lost patient revenue when clinicians are delayed in providing care.

COST #4: HARDWARE SERVICE COSTS

If you don’t have the staff to provide in-house field services or support, you’re paying service providers for the maintenance of your hardware. At $35-$40 per month per device, this adds up fast. But shifting to a different device option like Zero-Clients, significantly reduces monthly maintenance costs by as much as 50 – 70 %. . We’ve worked with several clients who, just by making this change, have made a huge impact on their bottom line. They’ve found that it’s really a no-brainer.

So beyond the obvious clinician and patient frustration, inefficient IT workflows and systems hit your bottom line in a very serious way.  Can you afford to have all of these costs add up? The alternative is so much better. By addressing these costly issues, you will see more patients daily, have more repeat patients, and minimize your tech support and hardware service costs. Whether it’s a cloud strategy or a move to a new Virtual Desktop Infrastructure, you can avoid paying these costs now and in the future. Remember that patient we described at the beginning? He’s yours.

CORETEK SERVICES AWARDED NUTANIX VERTICAL PARTNER OF THE YEAR FOR 2015

2017-07-27T00:01:00+00:00 June 16th, 2015|News|

Farmington Hills, MI – June 16, 2015  Coretek Services, a leader in information technology consulting, today announced that it had been awarded the Nutanix Vertical Partner of the Year award for 2015.  Coretek delivers an unparalleled end user computing experience while optimizing clinical VDI workflow using Nutanix in the Healthcare market that has resulted in key wins nationwide.  The award was presented at the Nutanix .NOW conference on June 11, 2015 in Miami Beach, FL.

“Coretek is proud to have been an early adopter of hyperconverged infrastructure solutions.  Nutanix has proven to be a key component in optimizing our clinical VDI solution.  We’re excited to build on our success in healthcare by building on our next generation datacenter solutions,” said Ron Lisch, Coretek Services’ Chief Executive Officer.

A STEP BY STEP GUIDE TO ADDRESS POOR END USER EXPERIENCE

2017-07-27T00:01:00+00:00 June 8th, 2015|News|

June 8th, 2015 – So you’ve figured out your problem: Your end users are unhappy, and not without reason. Perhaps they are frustrated with the number of clicks it takes to enter patient data, with how much lag time there is when accessing multiple applications, or with clinical workstations and devices are inconsistent. In fact, you have heard them voice their opinion more than once about icons moving and not being able to find their app. And if it’s all of these, you’re probably pretty overwhelmed, and the lost revenue and dissatisfied patients are hard to ignore. Whew! Where do you start?

You can start right here, with this step-by-step guide to address poor end user experience in virtual clinical environments. Improved clinician productivity and patient satisfaction are right around the corner.

Step 1: Analyze your clinical workflow.

Start with a thorough analysis of your clinicians’ workflow. This is the dirty work – it means you need to get in the trenches with your users and see how they use (or don’t use) the technology. The reality is that your IT team is probably too involved in the nitty-gritty to see this clearly, so this analysis is most easily done by an independent third party. By analyzing your clinical workflow, you’ll figure out how technology is either an enabler or a blockade to productivity and patient care.

Step 2: Find out where your holes are.

After you dig in and understand your clinical workflow, this next step is pretty clear. Where are your loopholes? Find out exactly where your users are circumventing the system. Are they sharing passwords or avoiding using certain applications altogether? Your clinicians will do whatever it takes to get their job done, including workarounds that can introduce security violations into the system (at worst) and create major inefficiencies (at best).

Step 3: Rank inconsistencies by criticality.

Which of these loopholes that you’ve discovered is the most urgent? Of course, you’ll want to address all of them eventually, but first you need to prioritize. Consider what is most important to your organization – these inconsistencies could be related to security, technology, policies, or processes. Create a list so you know what to attack first.

Step 4: Create a game plan to fix it.

Your plan should leverage new technology to create the biggest bang for the buck.  What will most immediately address your most glaring security and productivity loopholes? A good technology company will help you put together a game plan, and execute it.

Step 5: Don’t lose focus — keep your eye on the ball.

One last thing: Once you’ve been through this process, you can avoid having to do it all over again by asking for feedback from your end users on a continual basis. Set up an internal forum of your end users to discuss how they’re doing once a month. You’ll be able to address any issues that come up before they become multi-headed monsters, and your clinicians will be delighted to have the opportunity to provide real time feedback that allows them to be better at their jobs.

The process in action: Munson Healthcare

Munson Healthcare in Traverse City, Michigan, had been growing fast, and had a hodgepodge of applications and technology to show for it. A clinical workflow analysis showed that their 3,600 clinicians had to log in to up to 12 different applications, each with different passwords, every time they saw a patient. Lag time and redundancy was a hindrance to productivity, and so the first priority was to create a virtual infrastructure that would meet user needs and eliminate these inefficiencies.

The Munson team conducted use case interviews with everyone from physicians to social workers, which allowed them to create six or seven key user environments and one standardized desktop that could be configured for those different user groups.Ultimately, Munson’s project IT team worked with Coretek to design and implement a highly flexible, virtual desktop system.

The results? Munson was able to provide a fully de-coupled virtualized desktop, user, and application delivery environment that could be quickly (5-15 seconds) accessed and roam seamlessly between devices. Three months after deployment, Munson’s clinician satisfaction rate, which had been at an abysmal 20%, skyrocketed to 80%. Users who didn’t have access to the virtual desktop were requesting it.

Problem solved: happy end users, satisfied patients, and a more nimble and efficient organization.

And you can get started right now.

3 INDICATORS OF LEGACY DRAG DURING TIMES OF BUSINESS GROWTH

2017-07-27T00:01:00+00:00 June 8th, 2015|News|

June 8, 2015 – In times of growth, companies have a lot to deal with when it comes to utilizing – and expanding – their current legacy technology architecture (often referred to as “Legacy”). First of all, these legacy systems were often not designed for new growth, but rather a hodgepodge of different technologies more tactically focused on putting out immediate fires than part of a thought-out long-term strategy. Secondarily, these legacy technologies typically weren’t designed by current IT leadership, but instead inherited in whatever composite configuration they’ve morphed into (they work, but have a “Rube Goldberg” feel).

At Coretek, we call this aged, evolved, complex situation “the legacy drag”. This is when you have a lot of moving IT parts, all very complex, that don’t exactly play well together, and definitely don’t give you the flexibility you need to provide strategic technological advancements. When your company is experiencing business growth, legacy drag can become just that – a huge drag. These layered, complicated systems can break frequently and require most of your man hours just to keep them running. At a time when your strategic expertise is most needed, you’re IT department is too busy maintaining the old system.

To help, we’ve put together a list of 3 Indicators of Legacy Drag during Times of Business Growth:

1.     Your current technology architecture is a significant barrier to making advancements.

This isn’t actually a huge shocker, as you are surely very well versed in the layers of technology you’re currently supporting. But it can be shocking how difficult the convolution of these systems can make growth management. Older technologies that have outlived usefulness and are no longer supported (because the company who built the original technology doesn’t even exist anymore) can’t adapt to new functionality. Even worse, there’s nothing to replace them with. Now what?

Take a look of all of the technologies you are currently utilizing and divide them in 3 categories: optional & replaceable, standard business functions– i.e. payroll, email, etc., and any technologies that provide a competitive advantage. Then, get rid of the disposable, outsource (with SaaS) what you can, and focus on the technologies that really push your company ahead of the rest.

2.     Your legacy system costs a ton to upgrade.

Most business growth requires a technological purchase of some kind. This could be new user hardware, expanded storage and network space, an upgrade to a critical business application, or the purchase of a brand new system needed to provide your company with the IT capabilities it now requires.

What you really need to consider is how expensive it will be to add to your traditional legacy system versus how expensive it will be to consolidate and upgrade to a more high-functioning, suitable IT solution. More times than not, streamlining and upgrading to a more future-favorable system provides major benefits – both financially and strategically.

3.     Upgrading your legacy system takes forever.

Even if you’re looking for a quick fix, upgrading your legacy system will likely require a lengthy process of determining the correct path for adjusting to growth needs, ordering whatever hardware, software, or space that’s required, installation of said elements, and then onboarding of these elements into everyday business operations. All said and done, that can take a very long time.

There are faster and simpler solutions available. For example, virtualizing and centralizing your desktops or moving standard functions to cloud based applications can take as little as a few months to get up and running, and give you long-term benefits. They make future upgrades and additions that much easier, creating business and IT agility. Downtime becomes almost nil, and the day-today grunt work for your IT staff will be greatly diminished, freeing them up to work on more strategic projects. .

Legacy drag can really bring your company down during times of business growth. But it doesn’t have to. Technology is always advancing. That’s probably why you went into this field in the first place. It’s exciting and cutting edge, full of new possibilities. By making strategic upgrade decisions that are forward thinking and prepared to embrace new technological opportunities, you’ll keep your company positioned to not only handle growth today, but tomorrow, next year, and for years to come.

7 TIPS TO PROACTIVELY TRIUMPH OVER IT UPGRADES

2017-07-27T00:01:00+00:00 May 29th, 2015|News|

May 29, 2015 – As a CIO, you may live by the old adage “If it ain’t broke, don’t fix it.” But in the world of Information Technology, doing so can put your organization, and your career, at risk. Unless you’re walking the halls and meeting with your end users regularly, you could be exposing your organization to inefficiencies that need to be addressed, simply by assuming everything’s fine when it’s actually not.

A critical aspect of your job is to create a successful and secure technological environment for your end users that allows business to run smoothly, especially if your C-suite wants to stay competitive (and they do)  in today’s ever-shrinking, fast-paced world.

Think upgrades. They’re a vital element of end-user experience optimization and maintaining business continuity. CERT/Coordination Center even estimates that 95 percent of all network intrusions could be avoided by keeping systems up to date with appropriate patches.

To help make the most of your upgrading opportunity, here are our top 7 tips to proactively triumph over IT upgrades.

  1. Maintain an accurate and comprehensive inventory of all computing assets including hardware, peripherals (make, model and age), operating systems and software (by version).
  2. Establish an aggressive policy for upgrades and patches/fixes. Ensure there are clearly defined responsibilities, proper training, documented processes that include guidelines/best-practices, prioritization, change control, project management (for upgrades), exception handling and verification.
  3. Review and consider federal regulations affecting your organization, and the impact they may have on your technology requirements and priorities.
  4. Stay abreast of what your executive leadership team is looking to accomplish in the near future, and research new or currently underutilized technologies that can help bring their business vision to life.
  5. Evaluate your options. Weigh the risk and reward of both internal and externally-hosted technology applications – i.e. cloud based solutions, virtualization, Hyper-converged datacenters, and more. There could be some gold mine efficiency propellers in there worth exploring.
  6. Proactively plan and budget for anticipated upgrade, replacement and related support/maintenance costs of current and planned hardware/software assets. Compare the costs, capabilities, interoperability, limitations and expected life of aging systems against known or anticipated technology advancements and manufacturer’s end-of-life support announcements that might drive a decision to upgrade, transition to a cloud-provider or a rip-and-replace decision.
  7. Decide whether to insource or outsource upgrades and fix/patch management work to experts.  Experienced technology consulting and managed services providers can help analyze, define, and implement the most cost effective upgrade methods and strategy to meet your long-term business objectives, minimize downtime, and satisfy end user essentials.

Making a business case for IT upgrades is vital to achieving the highest functioning IT system to meet your company’s strategic vision. Cost will certainly be a factor. Admittedly, it’s costly to keep up with these upgrades and patches/fixes, but such costs are typically dwarfed by inefficiencies and security holes that if left unaddressed, can have a disastrous impact. Maintaining security, adhering to federal regulations, and making sure all IT infrastructure works in tandem are also impactful elements for making your case for upgrades.

Following this list of 7 tips will arm you with the tools you need to make the most informed upgrade decisions possible. Your end users will notice the difference, as their IT interruptions will be replaced by stronger IT efficiency. Roaming the halls will become a welcome reprieve. And your executives will thank you for your valuable input towards achieving the company’s primary business goals.

4 VIRTUAL DESKTOP TECHNOLOGIES THAT IMPROVE CLINICAL PRODUCTIVITY

2017-07-27T00:01:00+00:00 May 21st, 2015|News|

May 21, 2015 – So you’ve made the leap. You’ve transitioned to an EMR, your clinicians are getting more comfortable with electronic health records and charting, and now they use a virtual clinical workstation instead of a physical one. Are you still hearing feedback? Is most of it critical? Chances are that your virtual clinical desktop is causing some frustration, because most are simply not efficient or intuitive enough. And even if you aren’t hearing complaints, you may be surprised to find out that there are huge productivity losses or gains to be had depending on what type of virtual clinical desktop you’re using.

Don’t worry, though. We’ve got your back. Check out these four ways that an “Optimized Virtual Desktop” can improve clinical productivity:

1. Eliminate secondary time penalties through a Citrix “Double-Hop” environment.

Clinicians using a virtual desktop normally experience a secondary time penalty by waiting for applications to reconnect to the virtual desktop while they’re roaming.  This time penalty results in up to 8-10 seconds of productivity loss per patient encounter, per clinician – resulting in many hours of provider inefficiency, per day, throughout the health system.

Coretek VDES© utilizing xAppNow© gives time back to clinicians in the reconnection of applications through a Citrix “Double-Hop” environment, eliminating the reconnection time penalty. Imagine the efficiency gained by handing your clinicians 8-10 seconds per patient encounter! This adds up quickly to hours, and even days, over the long term.

2. Provide real-time battery monitoring before losing connectivity.

Even if you’re working within an efficient virtual desktop, the reality is that most virtual desktops are operating on devices that are on healthcare carts, and can’t display the battery of the device itself. Coretek VDES© – Battery Monitor© displays the battery status of the device through a system tray of the virtual desktop. This means that clinicians know when the battery is running low and can plug the device in before they lose connectivity to their desktop, and their EMR. This adds up to yet another increase in productivity – no time lost plugging in and reconnecting.

3. Improve clinical workflow with enhancements that allow for the EPCS (Electronic Prescription of Controlled Substances) for many different hardware configurations.

Coretek offers clinical workflow enhancements that allow for the Electronic Prescription of Controlled Substances (EPCS) for many different hardware configurations that are DEA compliant, using Two-Factor Authentication Modalities. The hands-free addition to the EPCS workflow offers the greatest user experience and time savings for Two-Factor Authentication to date.  This workflow increases the number of patients seen and medication orders placed, while giving time back to the provider at the point of care.

4. Most importantly, create an end user experience that is more intuitive and more efficient than existing physical workstations.

Issues with user experience have stalled countless virtual clinical desktop deployments across the healthcare landscape. The main reason why these projects tend to get stuck at the proof of concept phase or fall apart after a small pilot, is that the user experience in the virtual environment was not comparable to that of existing physical workstations. AppSense DesktopNow Suite offers specific configurations that far and away exceed any physical workstation experience. AppSense is able to address all of the common issues that cause other virtual desktops to fail, by offering features that make life easier for your clinicians. They can easily roam between virtual and physical machines, with local resources (printers, networks, etc.) activated as needed within a familiar environment. They experience unified physical and virtual desktop integration.

What does this all add up to? With any (or all) of these four virtual desktop technologies, you’ll see immediate out-of-the-box performance and productivity gains. When the virtual desktop experience is seamless, fast, and intuitively designed, your clinicians can stay focused on patients. So instead of waiting for applications to load, logging in and logging out, unplugging and plugging back in, they’ll be paying attention to their patients. The math is pretty simple: an efficient and optimized virtual desktop with tuned and integrated solutions, leads to improved productivity and better patient care.

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