About Charlotte Alex

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So far Charlotte Alex has created 132 blog entries.

More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits

2019-06-10T10:00:33-04:00June 10th, 2019|Uncategorized|

Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact Coretek Services for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.

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Big Data Architecture: Navigating the Complexity

2019-06-09T10:00:13-04:00June 9th, 2019|Uncategorized|

The vast array of big data engines and cloud configurations can make adopting data analytics complicated. In the article “Big Data Architecture: Navigating the Complexity” you’ll get 5 strategies for reducing duplication and fragmentation. Coretek Services can help you simplify processes with Microsoft Azure Analytics. Contact us for all the help you need to incorporate big data in your daily IT production, so you can start leveraging data insights to drive business affordably with Azure today.

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Gaming studio learns what players want and delivers quickly with the cloud

2019-06-07T10:00:37-04:00June 7th, 2019|Uncategorized|


Fluffy Fairy Games launched Idle Miner Tycoon in 2016 and they haven’t stopped iterating and scaling since. Watch the video to see how they leverage Microsoft Azure analytics and PlayFab to keep up with the pace of millions of players–while reducing costs. No matter your industry, Coretek Services is here to help your organization get to market faster and win big with Azure.

Customer story: KEXP

2019-06-05T10:12:03-04:00June 5th, 2019|Uncategorized|


KEXP is known internationally for their music and authenticity. To help bring their global audience the music they want, KEXP needed to find a solution that could bring all of their services online. While they eventually accomplished their goal, they did run into roadblocks along the way. Your partners at Coretek Services and Microsoft can help you overcome any obstacle. With years of industry experience, you can be rest assured knowing your custom IT solution will be up and running in no time. Contact us today to find out more on how we can help.

Customer story: John’s Crazy Socks shows the world what employees with disabilities can achieve

2019-06-04T10:14:16-04:00June 4th, 2019|Uncategorized|


What color are your socks? John and his father, Mark, are trying to mix up your wardrobe and bring a smile to your face with bright, colorful, patterned socks. With a diverse staff of individuals with different abilities, John’s Crazy Socks strives to show the world what is possible when you give people a chance. With a modern workplace solution, their team has the tools they need to grow their business and enable their workforce to achieve more.

Powering the Franchise Business Model with Azure

2019-06-03T10:01:39-04:00June 3rd, 2019|Uncategorized|


The franchise business is one of the most competitive industries in the world. So, when BroadPeak Technologies decided to scale up their e-commerce franchise ecosystem, they knew they couldn’t afford a disruption to business. They selected Microsoft Azure for its efficiency, reliability, and scalability, and were able to migrate their critical workloads to the cloud with 0% downtime.

A Closer Look At Hybrid-Cloud And Multi-Cloud Approaches

2019-06-01T10:00:15-04:00June 1st, 2019|Uncategorized|

Risk is for losers. Literally. If you’re not actively de-risking your IT infrastructure, you’re asking for a ransomware attack where you could lose some or all of your hard-earned data. While cloud platforms like Azure can give you the data recovery tools you need, adopting a cloud solution can get tricky. At Coretek Services, we’re pros at helping businesses transfer some or all of their data to the cloud. Contact us to find out more on how we can help you plan your journey to the cloud today.

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