May 21, 2015 – So you’ve made the leap. You’ve transitioned to an EMR, your clinicians are getting more comfortable with electronic health records and charting, and now they use a virtual clinical workstation instead of a physical one. Are you still hearing feedback? Is most of it critical? Chances are that your virtual clinical desktop is causing some frustration, because most are simply not efficient or intuitive enough. And even if you aren’t hearing complaints, you may be surprised to find out that there are huge productivity losses or gains to be had depending on what type of virtual clinical desktop you’re using.
Don’t worry, though. We’ve got your back. Check out these four ways that an “Optimized Virtual Desktop” can improve clinical productivity:
1. Eliminate secondary time penalties through a Citrix “Double-Hop” environment.
Clinicians using a virtual desktop normally experience a secondary time penalty by waiting for applications to reconnect to the virtual desktop while they’re roaming. This time penalty results in up to 8-10 seconds of productivity loss per patient encounter, per clinician – resulting in many hours of provider inefficiency, per day, throughout the health system.
Coretek VDES© utilizing xAppNow© gives time back to clinicians in the reconnection of applications through a Citrix “Double-Hop” environment, eliminating the reconnection time penalty. Imagine the efficiency gained by handing your clinicians 8-10 seconds per patient encounter! This adds up quickly to hours, and even days, over the long term.
2. Provide real-time battery monitoring before losing connectivity.
Even if you’re working within an efficient virtual desktop, the reality is that most virtual desktops are operating on devices that are on healthcare carts, and can’t display the battery of the device itself. Coretek VDES© – Battery Monitor© displays the battery status of the device through a system tray of the virtual desktop. This means that clinicians know when the battery is running low and can plug the device in before they lose connectivity to their desktop, and their EMR. This adds up to yet another increase in productivity – no time lost plugging in and reconnecting.
3. Improve clinical workflow with enhancements that allow for the EPCS (Electronic Prescription of Controlled Substances) for many different hardware configurations.
Coretek offers clinical workflow enhancements that allow for the Electronic Prescription of Controlled Substances (EPCS) for many different hardware configurations that are DEA compliant, using Two-Factor Authentication Modalities. The hands-free addition to the EPCS workflow offers the greatest user experience and time savings for Two-Factor Authentication to date. This workflow increases the number of patients seen and medication orders placed, while giving time back to the provider at the point of care.
4. Most importantly, create an end user experience that is more intuitive and more efficient than existing physical workstations.
Issues with user experience have stalled countless virtual clinical desktop deployments across the healthcare landscape. The main reason why these projects tend to get stuck at the proof of concept phase or fall apart after a small pilot, is that the user experience in the virtual environment was not comparable to that of existing physical workstations. AppSense DesktopNow Suite offers specific configurations that far and away exceed any physical workstation experience. AppSense is able to address all of the common issues that cause other virtual desktops to fail, by offering features that make life easier for your clinicians. They can easily roam between virtual and physical machines, with local resources (printers, networks, etc.) activated as needed within a familiar environment. They experience unified physical and virtual desktop integration.
What does this all add up to? With any (or all) of these four virtual desktop technologies, you’ll see immediate out-of-the-box performance and productivity gains. When the virtual desktop experience is seamless, fast, and intuitively designed, your clinicians can stay focused on patients. So instead of waiting for applications to load, logging in and logging out, unplugging and plugging back in, they’ll be paying attention to their patients. The math is pretty simple: an efficient and optimized virtual desktop with tuned and integrated solutions, leads to improved productivity and better patient care.