I am often asked by customers, “With EdgeSight, what reports should we monitor on a daily, weekly, monthly, or yearly basis?”
EdgeSight is a powerful, but sometimes complex tool. Based upon my experiences, there are several reports you can schedule to run on a daily basis that will give you a good snapshot of the health of your environment.
Here is the list of daily reports which I recommend to my customers in order to monitor the health of their XenApp environment:
- XenApp Summary: XenApp performance data (login time, active sessions, ICA session latency, and CPU and memory usage).
- XenApp Server Utilization: Average CPU, average memory, and peak concurrent sessions for XenApp servers. This report contains information about the most heavily loaded servers.
- Session Client and Server Startup Duration: Average Session client startup duration (CSD) and server startup duration (SSD). Displays login duration.
By monitoring these three reports, a XenApp administrator will be able to quickly identify if any one of the servers or users has experienced issues over the past 24 hours. In one instance, the Session Client and Server Startup Duration report was useful in identifying a delay at login that only occurred for the first login after a reboot.
While you will not necessarily be able to identify a root cause with these summary reports, you will have enough data to begin the troubleshooting process.